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The public administration business unit of AAM was set up at about the same time as the public administration system was developed after the change of regime in Hungary. Over the past decade and a half we have accumulated huge experience (more than 500 man years) in public administration under every government and we are pleased to be able to share it with all of our current and future clients. We are able to help our clients with everything from identification of the problem through formulation of project ideas to implementation. The services of the public administration business unit in AAM are available to all participants in public administration: central, regional and local public administrative bodies, local governments and local government public administrative bodies, and their support agencies.

More on our expertism

As the country's most significant "virtual company", public administration is an economic entity in Hungary with the largest budget and workforce. While not disputing the role and importance of the private sphere, we hold the view that public administration provides the fundamental framework for society and the economy, therefore AAM has paid considerable attention to the sector for many years and has committed itself to assisting in the modernization of the Hungarian public administration system.

The total transformation of the operational environment and numerous other external pressures and expectations have posed the sector with considerable challenges ever since the early 1990s. Pressured by the need to continuously evolve, an increasing number of ever more complex tasks had to be conducted with a reduced staff and ever tighter deadlines, thus not only employees in the sector but also outside experts supporting their work were forced to measure up to numerous professional challenges.

Public administration projects supported by our expert know-how range in size from a few million forints to those with budgets of several tens of billions of forints; the size of these depends to a large degree on the subject of the project and our role in it.

The experience we have gained in public administration in Hungary - well illustrated by the more than 500 projects performed for nearly 100 satisfied public administration clients - are also used to great effect in numerous public administration projects abroad (Romania, Macedonia, Bulgaria, Bosnia and Herzegovina, Serbia, Kazakhstan). Among our successful projects, an increasing number are financed by the European Union and World Bank.

Today, the most important tasks of public administration are providing citizens (clients) with a high standard of service, the extension of e-administration, the creation of an efficient operational environment (an ever smaller state), the acquisition of EU funds and their appropriate, efficient utilization. It is particularly important that typically large state administrative tasks are arranged reliably and cost-effectively, in parallel with reduced central financing.

Services

Related consultancy services

  • Project definition and implementation. Multiproject management and programme management. Supporting the selection of suppliers and systems: professional assistance in the professional preparation and arrangement of procurements and public procurements.
  • Consultancy services covering regulations. Drafting preliminary regulatory impact studies, cost-benefit analyses.
  • European Union-related services. Tender management consultancy, supporting the efficient implementation of European Union projects in accordance with regulations.
  • Local government services. Professional support for e-local government systems financed by the Economic Competitiveness Operational Programme: examination of data protection conformity of informatics applications, proposals on necessary tasks; drafting related regulations; analysis of economic utilization and researching funding options for developments. Formation of electricity procurement strategies for local governments.
  • Services related to the operation of public administration organizations. Establishment of Business Continuity Management (BCM) system: developing, teaching and testing business continuity, and emergency management procedures. Standardization of job descriptions based on government regulations, with IT support. Professional support of info-communications, e-local government, e-public procurement tasks. Determining concepts for budget planning, management and monitoring systems, as well as professional assistance in their development and introduction.

 

Related informatics development and integration services

  • Architecture management. Support for the efficient operation of informatics systems, architecture planning and change management with the help of purpose-built software.
  • Informatics systems. Support and quality control of systems planning, procurement and introduction.
  • Informatics application development. Development of management systems, document management applications and systems supporting working processes, within a standardized framework or one-off.

Key References

  • Budget department of the Ministry of Economy and Transport, Hungary (Gazdasági és Közlekedési Minisztérium) - Establishment of a new operational system and informatics environment, and professional support for prime development projects - 2008
  • Central Office for Administrative and Electronic Public Services, Hungary (KEK KH) - Overall project management support (planning of informatics and related projects, coordinating implementation, management of public procurements) for parliamentary elections (2002, 2006), local government elections (2002, 2006), EU parliamentary elections (2004), and referendums (2003, 2004, 2008) - 2002-2008
  • Ministry of Interior, Hungary (Magyar Köztársaság Belügyminisztériuma) - Management support and quality control of projects linked to the utilization of the Schengen Fund - 2007
  • Budapest-Zugló Mayor's Office (Polgármesteri Hivatal) - Project management support and quality control of the project for the development of e-local government services - 2007
  • Public Employment Service, Hungary (Foglalkoztatási Hivatal) - Project management support for the introduction of an integrated informatics system, product and project process quality control and informatics professional support - 2006
  • Local Government of Pécs, Town with County Rights (Pécs Megyei Jogú Város Önkormányzata) - Project management for the integrated informatics system introduced for the Economic Competitiveness Operational Programme tender, quality control and training activities - 2006
  • Local Government of Szolnok, Town with County Right (Szolnok Megyei Jogú Város Önkormányzata) - Project management for the integrated informatics system introduced for the Economic Competitiveness Operational Programme tender, quality control and training activities - 2006
  • Public Employment Service, Hungary (Foglalkoztatási Hivatal) - Revision of the medium-term information strategy with the detailed planning of the transition to the new information system - 2005
  • Hungarian Tax and Financial Control Administration APEH (Adó- és Pénzügyi Ellenőrzési Hivatal) - Selection of customer service concept and contact centre, and provision of support for the introduction - 2004
  • Ministry of Education, Hungary (Oktatási Minisztérium) - Establishment of the student credit system in Hungary (concept, business model, logic and physical IT system plan, system analysis and selection of supplier) - 2001

Clients

Hungary - Hungarian Tax and Financial Control Administration (Adó- és Pénzügyi Ellenőrzési Hivatal), State Audit Office of Hungary (Állami Számvevőszék), Baranya County Labour Centre (Baranya Megyei Munkaügyi Központ), Baranya County Local Government, Békéscsaba County Local Government, Ministry of Interior (Belügyminisztérium), Central Office for Administrative and Electonic Public Srvices (KEK KH), Municipality of Budapest, Local Government, Office of the Mayor (Budapest Főváros Főpolgármesteri Hivatala), Budapest-Újbuda Mayor's Office (Budapest-Újbuda Polgármesteri Hivatal), Budapest-Zugló Mayor's Office (Budapest-Zugló Polgármesteri Hivatal), South-Transdanubian Regional Labour Centre (Dél-dunántúli Regionális Munkaügyi Központ), Educatio Social Service Public Company (Educatio Társadalmi Szolgáltató Közhasznú Társaság), Public Employment Service (Foglalkoztatási Hivatal), Budapest Public Properties Co. (Fővárosi Közterület-Fenntartó Zrt.), Ministry of Economy and Transport, Budget Department (Gazdasági és Közlekedési Minisztérium Költségvetési Főosztálya), Ministry of Information and Telecommunication (Informatikai és Hírközlési Minisztérium), Local Government of Kétújfalu (Kétújfalu Község Önkormányzata), Ministry of Environment and Water (Környezetvédelmi és Vízügyi Minisztérium), Hungarian Central Statistical Office (Központi Statisztikai Hivatal), Hungarian Energy Office (Magyar Energia Hivatal), Hungarian National Assembly (Magyar Országgyűlés Hivatal), Hungarian Territorial and Regional Development Office (Magyar Terület és Regionális Fejlesztési Hivatal), Prime Minister's Office (Miniszterelnöki Hivatal), State Highway Management Company Ltd. (Nemzeti Autópálya), National Family and Social Policy Institute (Nemzeti Családügyi és Szociálpolitikai Intézet), National Development Agency (Nemzeti Fejlesztési Ügynökség), National Communications Authority (Nemzeti Hírközlési Hatóság), Ministry of Education (Oktatási Minisztérium), Parliamentary Commissioners' Office of Hungary (Országgyűlési Biztosok Hivatala), National Health Insurance Fund (Országos Egészségbiztosítási Pénztár), The National Council of Justice of Hungary (Országos Igazságszolgáltatási Tanács Hivatala), Local Government of Pécs Town with County Right, Labour Centre of Somogy country (Somogy Megyei Munkaügyi Központ), Local Government of Sopron County, Széchenyi István University, Local Government of Szolnok Town with County Right, VÁTI Hungarian Public Nonprofit Company for Regional Development and Town Planning (VÁTI Magyar Regionális Fejlesztési és Urbanisztikai Kht.)

Romania - Ministry of Finance,Ministry of Justice, Ministry of Transport and Communications (MTC), National Institute of Statistics;

Bulgaria - Bulgarian Tax Administration, National Revenue Agency, Ministry of Justice, Council for Electronic Media Ministry of Regional Development and Public Works;

Bosnia and Herzegovina - Directore for Civil Aviation;

Macedonia - Agency for Electronic Communications (AEC), Ministry of Interior, Police Border Service, Ministry of Labor and Social Policy of the Republic of Macedonia;

Serbia - Ministry of Finance;

Kazakhstan - Ministry of Labour and Health;

Website last updated: 2019.04.05